💬 Contact & Help
Welcome to WearAI Support! If you have any questions, feedback, or need help recovering purchases, please get in touch with our team. We are committed to responding to all inquiries within 24 hours.
✉️ Email Support: jklchen5362@gmail.com❓ Frequently Asked Questions
🔒 Privacy Policy
Last updated: June 26, 2026
WearAI ("we", "our", or "us") operates the WearAI iOS Application. We are committed to protecting your personal data and privacy.
All clothing details, local categorization tags, and clothing images are saved locally on your device using iOS SwiftData. We do not store or transmit your clothing photos to our servers.
If you choose to use advanced cloud virtual try-on, selected clothing images and model backgrounds are temporarily sent to secure third-party endpoints (such as Gemini and Fal.ai) strictly for image rendering. These files are processed securely and are not kept or reused by WearAI.
- Calendar (EventKit): Local access to show upcoming calendar items for event-based dress recommendation.
- Camera & Photo Library: To take photos or import images of clothing and user portraits.
- Location: To access local meteorological data for weather-appropriate styling suggestions.
Our application utilizes Apple's TrueDepth camera technology and ARKit to provide real-time AR try-on features (such as virtual hats and sunglasses overlay). We process face tracking data locally and in-memory only. We do not collect, store, share, or disclose any face data, depth data, or facial biometric information.
Specifically:
- What information we collect: The app accesses real-time face anchor coordinates (rotation, position, and scale) provided by ARKit. We do not collect, read, or export raw depth maps, facial mesh data, or biometric/identity identifiers.
- Purpose of collection: This face tracking data is used solely in real-time to align and position virtual fashion items on the user's face during the active AR Mirror try-on screen.
- Sharing and storage: No face data is ever stored on the device, nor is it transmitted to our servers or shared with any third parties. All face tracking data is processed locally, in-memory, and in real-time, and is immediately discarded when the AR try-on session is closed.
Since all data is stored locally, deleting the WearAI app from your iPhone will immediately erase all wardrobe databases, images, and user configurations from your device.
For any inquiries regarding this policy, please contact us at jklchen5362@gmail.com.