💬 Contact & Help
Welcome to WearAI Support! If you have any questions, feedback, or need help recovering purchases, please get in touch with our team. We are committed to responding to all inquiries within 24 hours.
✉️ Email Support: jklchen5362@gmail.com❓ Frequently Asked Questions
🔒 Privacy Policy
Last updated: June 26, 2026
WearAI ("we", "our", or "us") operates the WearAI iOS Application. We are committed to protecting your personal data and privacy.
All clothing details, local categorization tags, and clothing images are saved locally on your device using iOS SwiftData. We do not store or transmit your clothing photos to our servers.
If you choose to use advanced cloud virtual try-on, selected clothing images and model backgrounds are temporarily sent to secure third-party endpoints (such as Gemini and Fal.ai) strictly for image rendering. These files are processed securely and are not kept or reused by WearAI.
- Calendar (EventKit): Local access to show upcoming calendar items for event-based dress recommendation.
- Camera & Photo Library: To take photos or import images of clothing and user portraits.
- Location: To access local meteorological data for weather-appropriate styling suggestions.
Our application may utilize the Apple TrueDepth camera APIs (such as ARKit or AVFoundation) to assist in virtual try-on placements, face/body alignment, or camera-based garment scaling. We are fully committed to protecting your privacy, and hereby disclose the following terms regarding TrueDepth data:
- Data Collected: The app utilizes real-time face/body depth map data and facial coordinate points provided by the TrueDepth camera. We do NOT collect, harvest, or store any raw facial images or biometric identifiers.
- Purpose of Collection: This data is used solely in real-time to align virtual clothing items, overlays, and sunglasses onto your camera preview accurately, providing a realistic try-on visualization.
- Storage and Sharing: All processing of TrueDepth camera data is done locally on your device in real-time memory. We do NOT upload TrueDepth data to any cloud servers. We do NOT store, record, or persist TrueDepth data. We do NOT share or sell TrueDepth data to any third-party advertising networks, analytics providers, or external databases. The data is discarded immediately from temporary memory once the session ends.
Since all data is stored locally, deleting the WearAI app from your iPhone will immediately erase all wardrobe databases, images, and user configurations from your device.
For any inquiries regarding this policy, please contact us at jklchen5362@gmail.com.